the shopping cart
products from your shopping cart
& packaging(Shipping cost)
it safe to use your credit card on the Internet?
Before you are asked to enter personal details you will be transferred to our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us and ensures that hackers do not detect your personal or credit card details.
I know that my credit card number is safe?
You can tell if your web browsing session is secure when the key or lock icon in the bottom left hand corner of the browser window changes from a broken grey or unlocked locked icon to a complete blue or locked lock icon.
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Help: Returns Policy
If you are not satisfied with an item please contact us first within seven working days of receipt - either in writing, by fax or e-mail - in accordance with the requirements of the Consumer Protection (Distance Selling) Regulations 2000. If an item is to be returned the costs incurred are the sole responsibility of the customer except in an instance of having received damaged or faulty goods. A full refund will be given within thirty days of receipt of the returned item(s).
All goods that are to be returned must be packed and protected to ensure that no damage is incurred whilst in transit with the postal authorities so that they are received back in our warehouse in mint, resaleable condition. We cannot accept receipt of items that are damaged in the post due to inadequate packaging and protective measures. We therefore suggest that it would be advisable to contact us by phone or email in order that we might give advice on how to pack & protect the item being returned.
Videos & DVDs (except for those with a playing fault) will only be accepted back if the original internal packaging seal remains unbroken.
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